FREQUENTLY ASKED QUESTIONS
For safety reasons we are not accepting returns or exchanges. If there are any errors on your order, please contact us at customerservice@michelledinetbeauty.com. Upon proof of error, we will glady replace the product ASAP. If we are sold out, we will issues an refund or send the product out to you once product is back in stock. There will not be any refunds for any other reasons.
Orders shipped via standard shipping are delivered within 5-7 business days from the orders ship date. Most standard orders are processed and shipped within 1-2 business days depending on product availability. Orders are shipped and delivered on business days only (Monday-Friday, except major holidays). Orders shipped to P.O Boxes will be delivered within 6-14 business days of the orders ship date.
Orders shipped via 2nd day shipping are delivered within 2-3 business days from the orders ship date. 2nd day orders placed by 3pm Est, will be processed and shipped the same day, depending on product availability. Orders placed after 3pm Est will be processed and shipped the next business day, depending on product availability. Orders are shipped and delivered on business days on (Monday-Friday, except major holidays) orders destined for P.O boxes are not eligible for 2nd day shipping.